Tuesday, November 16, 2010

1800114000

1800114000
Gurdip Singh
Dial, 1800114000 for more information and complaints- ‘Jaago Graahak”, says bottom line that runs at the end of the frequently shown advertisement on television. I dial the number. Once, twice and several times and every time I get, ‘All lines to this route are busy.’ I look at the watch , it reads 11.00 midnight. I do the same exercise in the morning, 4.00 am, the same reply, ‘all lines to this route are busy.’ My patience leaves me. I want to blurt, aloud, ‘Please don’t befool us.’ Those who want us to awake have gone into deep slumber. A customer to the date is the highly exploited person in this country. All advertisements are false and make false or fake claims. They are craftily created to benefit the sellers. Take anything, the claim is false, soaps do not clean only 99.9%, shampoos do not nourish the hair, hair growth is encouraged by any shampoo, fairness creams do not make you fair, they only bleach the colour of hair just a temporary phenomenon, toothpaste however good they are normally do not maintain good teeth, intelligence is not product of some nutritional compounds etc. All advertisements are issued to create a false demand. It works deep into the minds of onlookers who are lured to buy the product.
Coming back to the above said number, I want to expose the hypocricy. All shopping malls in the country, these days, are busy selling substandard products, the food items are sold carrying no standardization, ghee (the pure one) and several pickles and preservation are off the fixed parameters, it, when shown to the Managers, they pleaded their ignorance and as you know the ignorance is no proof of innocence. The most irregularities are exercised by these Big Shopping Malls. Government has allowed them to do so. They are on the scene to loot the public and the government is helping them. Once I resisted Reliance Fresh overcharging the customers in the name of rounding off in every bill that almost cost Re 1 to every customer and the owner was found to be pocketing a whopping sum of four crore every year. Big Bazar and Easy Day are selling spurious and non-standardized Desi Ghee and several other items. Unfortunately the government is sleeping over the whole thing. When you try to contact the given number of the call centre, it says ‘all lines to this route are busy.’ The telephone is off the hook and all is well with the world.
A customer is a king as long as he holds the strings of his purse and keeps the money with him, once this money power goes, he is reduced to the most pitiable thing in the world. No one cares, no customer care is ready to listen to him and only some stereotyped sentences fed to machine like humans are coughed up every time you tune to the CCC. With me this has happened everywhere and every time because I never leave any stone unturn to reach. Blow off the lid, my advice to every customer, and don’t care for the terms and conditions, just give vent to your rage, the windfall will be yours. I have exposed ICICI Prdential, their clever tricks to rob their customers. Their software are faulty and they are public pick pocketeers and this government has allowed such swindlers to go about scotfree. (Read http://newsnviews.blog.com/icici-prudential-life-insurnace/) The Satellite TV service providers are showing more advertisements and earning money regardless to the very fact that their duty is to regale us. They showcase products, sponsored telemarket programmes at our cost. They forget that are paid for every minute by us and they are guilty of using our television set, electricity and off course our time just to turn it into money. There is usually no guidelines and whatsoever, they don’t follow. (http://newsnviews.blog.com/do-not-pay-for-advertisements/). It is high time that we should rise and demand hassles free telecast of the programmers without any commercial breaks to save on power bills and time.
In the past, I have forced several companies to be fair in their terms and have been very outspoken in this respect. Such Frauds are not limited to the consumables only, the government departments are hatching grounds where several irregularities breed. People have seen several scams and to list a few 2G Spectrum Scam (176 lakh crore) Adarsh Housing Society, CWG Games Scam and the figures run in thousands of millions. The last but not the least is UGC, the highest authority in High Education. I as a parent, brought a complaint against a well know State University regarding its several deficiencies and filed a complaint to the UGC officials sending its copies to the HRD Ministry, Chancellor on Sept 22, I sent one reminder on Sept 29 and pleaded for its acknowledgement. None of the responsible is ready to listen and come on the line to answer my query; it is yet to be acknowledged and no action has been taken against the erring University which tend to serve its own interest only and not the interest of students, while the UGC sleeps over the matter.

Gurdip Singh
gur.dip@live.com
91 9878961218

1 comment:

  1. Gosh this is a really good article.Thank u for informing us all about this.Till Now I was under the illusion that Jaago grahak jaago's customer care no. actually works.But unfortunately In our corrupt country expecting govt. to take care of the customers is asking too much.This is sick.It should be published in newspapers so that people can know about this

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